Vol. 4 No. 1 (2025): Serial Number 4-1

Published: 2025-07-06

Articles

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    Designing a Model for Customer Service Customization in the Banking Industry Using Grounded Theory (Case Study: Bank Mellat)

    Ramin Hasanvand , Alireza Eslambolchi * , Tohfeh Ghobadi lamouki , Saeid Sehat
    1-16
    https://doi.org/10.61838/dmbaj.171
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    Analyzing Financial Literacy Indicators for Children Aged 10 to 12 within the Framework of Islamic Economic Education

    Mahdi Nahricheraghtapeh , Hossein Shirazi * , Seyyed Abbas Borhani , Reza Gholami Jamkarani
    17-34
    https://doi.org/10.61838/dmbaj.172
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    Estimation of a Financial Distress Prediction Model Based on the Integration of the Support Vector Machine Algorithm and the Least Squares Model

    Gholamhasan Taghizad , Hossein Panahian * , Hasan Ghodrati
    35-53
    https://doi.org/10.61838/dmbaj.173
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    The Impact of Omnichannel Integration and Value Congruence on Customer Support Using Flow Theory (Case Study: Customers of Khorasan Science and Technology Park Companies)

    Behzad Bogheiri , Omid Behboodi * , Seyyed Morteza Ghayour Baghbani
    54-70
    https://doi.org/10.61838/dmbaj.174
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    Investigating the Role of Cloud Accounting in Enhancing Financial Reporting Quality

    Aeen Ahmadi Khoshabri , Mojtaba Maleki Choubari * , , Kayhan Azadi Hir
    71-92
    https://doi.org/10.61838/dmbaj.175
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    Determining the Impact of Competitive Assurance Elements on Agile Management in Small and Medium Enterprises

    Mohammad Moarefi * , Gelareh Mortezaei
    93-106
    https://doi.org/10.61838/dmbaj.176
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    A Model Based on Factors Influencing Financial Market Indices in Iran's Environmental Conditions

    Seyed Mohammad Asghari Barmaei , Reza Fallah * , Mehdi Maranjory , Yousef Taghipourian
    107-127
    https://doi.org/10.61838/dmbaj.177
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    A Model for Financial Oversight of the Country's Public Sector Budget with an Internal Oversight Approach

    Davood Haji Hosseini , Mohammad Hassani * , Zahra Poorzamani , Mehran Matinfard
    128-145
    https://doi.org/10.61838/dmbaj.178
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    Digital Marketing Strategies for Sustainable Tourism Destination Management (Case Study: Noor Coastal City)

    Helia Hosseinzadeh * , Ahmad Pourahmad , Sajad Ferdowsi , Nooshin L. Warren
    146-162
    https://doi.org/10.61838/dmbaj.179
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    Interpretive Structural Modeling of Divisiveness Antecedents in Government Organizations

    Alireza Fallahi , Amin Nikpour * , Reza Zare , Malikeh Beheshtifar
    163-177
    https://doi.org/10.61838/dmbaj.180
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    Presentation of a Comprehensive Customer Knowledge Management Model in Industrial Companies Affiliated with the Mostazafan Foundation

    Alireza Nezhadafshar , Mahmoud Ahmadi Sharif * , Farzad Asayesh , Alireza Rousta
    178-191
    https://doi.org/10.61838/dmbaj.181
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    Personalization and Trust in Empowering Customers to Achieve E-Government Success

    Behzad Gohari *
    192-207
    https://doi.org/10.61838/dmbaj.182
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    Validating the Model for Enhancing the Symbolic Capital of Managers (Case Study: Saipa Automotive Group)

    Alireza Habibi , Jafar Beikzad * , Rahim Abdollahfam
    208-227
    https://doi.org/10.61838/dmbaj.183
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    Design and Explanation of the Digital Entrepreneurship Ecosystem Model

    Mohammad Vahid Khaghani , Jahangir Yadalhi Farsi * , Seyyed Mojtaba Sajjadi
    228-241
    https://doi.org/10.61838/dmbaj.184
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    Actual Behavior of Mobile Banking Customers in Iran: The Relationship Between Trust, Satisfaction, and Actual Customer Behavior

    Alireza Nalchi Kashi * , Omid Beigizadeh Rizi
    242-261
    https://doi.org/10.61838/dmbaj.185
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    The Impact of Firm Size and Ownership Structure on Innovation Capability in Companies Listed on the Tehran Stock Exchange

    Mahdieh Rajabi Sarkhoni , Morteza Bavaghar * , Mohammad Hossein Ranjbar , Saeed Moradpour
    262-279
    https://doi.org/10.61838/dmbaj.186
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    Designing a Professional Ethics Charter for Managers with Emphasis on the Values of Generation Z Employees (Case Study: National Iranian Oilfields Company - Ahvaz)

    Amir Reza Amirnejad * , ُSeyed Mehdi Alvani , Abdolhassan Moghtadaei
    280-295
    https://doi.org/10.61838/dmbaj.187
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    The Impact of Sustainability Reporting Dimensions on Financial and Non-Financial Performance of Manufacturing and Non-Manufacturing Companies Listed on the Stock Exchange

    Alaa Dashee Dughaim , Arezoo Aghaei Chadegani * , Mohammed Sameer Deherieb Alrobaaiy , Mohammad Alimoradi
    296-310
    https://doi.org/10.61838/dmbaj.188
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    Investigating the Impact of Marketing Capabilities on Export Investment Performance with the Mediating Role of Marketing Communications and Competitive Strategy and the Moderating Role of Technological Turbulence (Case Study: SAIPA Company)

    Mirnaser Mirbagheri , Jila Mehrooz Hassan Barogh , Behrouz Eskandarpoor * , Fatemeh Namavar
    311-325
    https://doi.org/10.61838/dmbaj.191
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    Ranking Specific Indicators for Sustainable Transportation Evaluation Based on Social Networks (Twitter)

    Maryam Farahmand , Sajjad Shokohyar * , Neda Farahbakhsh
    326-347
    https://doi.org/10.61838/dmbaj.198